Note: this information was previously submitted under manufacturer report 1628664-2018-01887.The likely cause was changed from the architect c8000 analyzer ln 01g06-11 sn (b)(4) to the carbon dioxide reagents ln 03l80-31 lot 52577uq02 on 14september2018.Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of field data, and a review of labeling.No adverse trend was identified for the customer's issue.No return patient sample was available.Historical performance of the reagent lot was evaluated using world wide data.The patient data was analyzed and within established control limits.Labeling was reviewed and found to be adequate.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
|