Analysis and results: there are no previous complaints of this code batch of which we manufactured and distributed (b)(4) units in the market.There are no units in stock in b.Braun surgical's warehouse.We have received 24 units.One is closed and empty.The primary and secondary packaging is intact.The primary pack was marked as empty during production but it was not discarded.We assume a human error of the operator that did not discard the defective unit.As there are no previous complaints, we assume that this is an isolated unit.A review of the batch manufacturing record was performed.This product had a normal process and the results during the process fulfill usp/ep and b.Braun surgical requirements.Final conclusion: taking into account that the results of samples received do not fulfil the specifications of the european pharmacopoeia/b.Braun surgical specifications, we conclude that the complaint is confirmed by evidence of the samples received.No corrective or preventative actions needed.
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