The device was returned.The plunger is oriented correctly.Viscoelastic is observed in the device.The plunger has been retracted to mid-nozzle.No plunger, nozzle or tip damage observed.The lens was not returned.The nozzle was removed and cleaned for further evaluation.Top coat dye stain testing was conducted with acceptable results.The root cause for the reported event could not be determined.The report indicated the surgeon felt "stiffness" and stopped using the device.However, the device was returned and the lens had been delivered.No problems was found with the returned device.No plunger, nozzle or tip damage was observed.Viscoelastic was not provided.It is unknown if a qualified product was used.Material properties of non-qualified ovds may contribute to underfill, overfill, misfolding of the haptics, or other inconsistent folding outcomes.The manufacturer internal reference number is: (b)(4).
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