The investigation determined, through a retrospective review of vitros troponin i es (tropi es) complaints, that a customer reported lower than expected vitros tropi es results on (b)(6) 2018 when processing cap proficiency samples on a vitros 3600 immunodiagnostic system.A definitive assignable cause could not be determined with the information provided.There is insufficient information documented to draw any conclusions regarding the performance of the reagent or instrument at the time of the event.Trend analysis performed by the complaint handling unit has not identified any quality issues with the vitros tropi es lot 2460.In addition, no details were provided regarding the handling and storage of the proficiency samples.It is unlikely any additional information can be obtained at this time to aid in the investigation of an assignable cause.
|
A complaint was received on (b)(4) 2018 from a customer reporting lower than expected vitros troponin i es (tropi es) results when processing proficiency fluids on a vitros 3600 integrated system.Cr-2 vitros tropi es result 0.02 ng/ml versus expected vitros tropi es result 0.094 ng/ml.Cr-5 vitros tropi es result 0.03 ng/ml versus expected vitros tropi es result 0.125 ng/ml.Biased results of the magnitude and direction observed may lead to inappropriate physician action if they were to occur undetected on patient samples, however, the lower than expected vitros tropi es results were obtained when processing proficiency fluids.There has been no allegations of patient harm as a result of this event.(b)(4).
|