This event has been recorded by zimmer biomet under (b)(4).Udi: (b)(4).This medwatch is being filed to relay additional information.The device history record (dhr) for 00515048200 lot number z000011109, review noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with manufacturing.The dhr review found no issues with the device and all verifications, inspections, and tests were successfully completed.On (b)(6) 2018, it was reported from (b)(4) that the unit had grey sand like particles inside the sterile packaging and the battery pack was seen to be split open and appeared to be deformed by heat.On 02 november 2018, a returned product investigation was performed on the 00515048200.The physical evaluation revealed that the device batteries had ruptured and the battery case was deformed.The results of the returned product investigation have confirmed the reported event.While the returned product investigation confirmed that the 00515048200 had a ruptured battery, it cannot be determined from the information provided what actually caused the reported event.Therefore, based on the information provided, a specific root cause of the reported event cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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