Patient information was not provided.Device serial number was not provided.Therefore, the device information, including age of device, was not available.No further information was provided.A supplemental report will be submitted when the manufacturer¿s investigation is completed.
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Manufacture's investigation conclusion: the patient remains ongoing and the heartmate mpu remains in use.Evaluation of the submitted log files confirmed a no external power event while the patient was supported by the mobile power unit; however, a specific cause for this event could not be conclusively determined.The controller event log file contained data from (b)(6) 2018 through (b)(6) 2018.The file captured the pump operating at a fixed speed of 5100 rpm with motor power, calculated flow, and average pi typically ranging from 3.206-3.766 watts, 2.5-4.6 lpm, and 2.3-5, respectively.A no external power alarm was captured on (b)(6) 2018 at 7:41:55pm, lasting 35 seconds.This event was preceded by a low power hazard alarm and appeared to be due to a loss of ac power while the system controller was connected to the mobile power unit (mpu).The absence of external power to the system led to the activation of the backup battery (ebb) and there was no interruption in pump function.Despite these alarms, the pump appeared to function as intended, operating above the low speed limit for the duration of the file.The heartmate 3 lvas ifu and patient handbook describe all alarms (visual and audible), including the no external power alarm, and what action should be performed when they do occur.These documents also caution the patients to call their hospital contacts in they think for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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