Model Number 71702-01 |
Device Problem
Low Readings (2460)
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Patient Problems
Headache (1880); Hyperglycemia (1905); Nausea (1970); Vomiting (2144); Weakness (2145); Hot Flashes/Flushes (2153); Malaise (2359); Loss of consciousness (2418)
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Event Date 08/06/2018 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The device mfg date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported receiving low readings on her adc freestyle libre sensor scan.On (b)(6) 2018, customer received an unspecified low reading on the sensor and experienced symptoms of malaise, nausea, headache, weakness, vomiting, hot flashes, and loss of consciousness.Customer presented to the hospital, where a reading of 600 mg/dl was obtained on a hospital meter and the customer was diagnosed with hyperglycemia.The customer was treated with oral morphine sulfate and novorapid insulin.The customer further noted that the freestyle libre had been continually providing lower readings than the hospital meter when comparing the data, and that her "eyes have become much worse" as a result of the lower readings over the 14 day course of libre sensor wear due to "sugar damage".There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Additional information: (serial number) and (device mfg date) have been updated based on the returned product.Visual inspection has been performed on the returned sensor patch and no issues were observed.The sensor plug was properly seated in mount.Performed visual inspection on sensor plug assembly, no failure mode was observed.Extracted data from returned sensor using approved software.Sensor found to be in state 5.Sensor inserted into the sim-vivo test fixture.Sensor was reprogrammed and applied current to perform linearity testing.All results were within specification.No product deficiency was identified.The complaint was not confirmed.
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Event Description
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A customer reported receiving low readings on her adc freestyle libre sensor scan.On (b)(6) 2018, customer received an unspecified low reading on the sensor and experienced symptoms of malaise, nausea, headache, weakness, vomiting, hot flashes, and loss of consciousness.Customer presented to the hospital, where a reading of 600 mg/dl was obtained on a hospital meter and the customer was diagnosed with hyperglycemia.The customer was treated with oral morphine sulfate and novorapid insulin.The customer further noted that the freestyle libre had been continually providing lower readings than the hospital meter when comparing the data, and that her "eyes have become much worse" as a result of the lower readings over the 14 day course of libre sensor wear due to "sugar damage".There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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