Patient information was not provided.Livanova (b)(4) manufactures the s5 system.The incident occurred in (b)(6).A livanova field service representative was dispatched to the facility to investigate.The service representative tested the s5 system and no failure were identified; the device worked as intended.However, it was found that the battery of the device was deep discharged once and that the battery life was at 0%.A serial readout evaluation was performed but no specific issue could be identified.Therefore, livanova deutschland requested the e/p pack back for further investigation.A review of the dhr could not identify any deviations or nonconformities relevant to the issue.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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