Model Number 9735665 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/04/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.Testing revealed that the reported issue could not be replicated.The system then passed the system checkout and was found to be fully functional.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information that, while outside of a procedure, the navigation system displayed an error message.The reported issue occurred while loading a patient exam.A second medtronic navigation system was used for the subsequent procedure at the site.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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A software analysis was initiated.The archive from the site was sent to medtronic for evaluation.Testing found that the issue could not be replicated with the archive.The software evaluation found that a probable cause was unable to be determined.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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