The lens was returned to b+l.Visual inspection found one set of haptic arms and a small portion of the plate torn off and missing.The other plate with arms and the optic are not damaged.The cause of the damage cannot be determined.Due to the damage, functional testing cannot be performed.The device history record (dhr) was reviewed and there were no discrepancies or unusual findings that relate to the reported issue.Based on the current information, the root cause of the event could not be conclusively determined.However, it is possible that user related factors (such as loading or handling techniques) and/or procedural factors (such as lens and inserter interaction) might have contributed to the event.
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