The customer complained of questionable results for multiple tests for 1 patient tested on a cobas 8000 e 801 module compared to an advia centauro.From the data provided, a reportable malfunction was provided for elecsys ft3 iii, elecsys prolactin assay, elecsys t3, elecsys t4 assay, elecsys testosterone ii assay, and elecsys estradiol iii assay.The customer suspect there is an interference affecting the patient sample.This medwatch will cover the testosterone assay.Patient identifiers for information related to each other affected assay: (b)(6).The discrepant results are highlighted.It was unknown if the erroneous results were reported outside of the laboratory.There was no allegation of an adverse event.The investigation is currently ongoing.
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