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Urinary retention [urinary retention].Faeces hard [faeces hard].Constipation [constipation].Device use error [device use error].Case description: this case was reported by a consumer via call center representative and described the occurrence of urinary retention in a (b)(6) male patient who received double salt dental adhesive cream (new poligrip si) cream for denture wearer.Concurrent medical conditions included denture wearer.On an unknown date, the patient started new poligrip si.In (b)(6) 2018, an unknown time after starting new poligrip si, the patient experienced urinary retention (serious criteria gsk medically significant), faeces hard, constipation and device use error.In (b)(6) 2018, the outcome of the urinary retention, faeces hard and constipation were recovered/resolved.On an unknown date, the outcome of the device use error was unknown.It was unknown if the reporter considered the urinary retention, faeces hard, constipation and device use error to be related to new poligrip si.Additional details: approximately two weeks before the report, the patient used new poligrip si two times per day, because dentures came off during the period of being adjusted at a dental clinic.Thereafter, the patient experienced severe constipation and urinary retention.The patient noted that faeces became hard due to the adhesive.Four days later, the events had resolved.Since the adjustment of the dentures was completed, the patient did not use new poligrip si as of the report.No further information is expected.
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