The clinic has not responded to product support and no additional information was provided.The treatment tip and data logs were not provided for evaluation.It is unknown if system errors or anything out of the ordinary occurred during treatment.The events reported are all known possible complication of clear+brilliant treatment.Based on the available information, no causal factors can be determined, and no conclusion can be drawn.According to according to clear+brilliant user manual (p009341-03 rev.A) and hazard assessment (sha-09-004 rev.I) itching, dryness, and burns are possible patient responses to treatment.These are common symptoms once the skin has healed initially.Flakiness and dry crusting will gradually clear.Use of bland moisturizers and/or sunscreens that have previously been shown to not cause irritation should help this condition.Secondary infection is also a possible complication a risk of infection exists whenever the skin is wounded.The possibility for infection exists even with non-ablative fractional laser devices such as clear + brilliant.If observed, infection should be treated appropriately with topical and/or systemic medications.The serial/lot number was not reported for this event.The trend analysis, risk analysis and/or directions for use review were considered acceptable, with the product performing within anticipated rates.No corrective action is necessary at this time.The investigation is complete due to the clinic not responding.
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