Catalog Number 8065990794 |
Device Problem
Output above Specifications (1432)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/01/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.Manufacturing record reviewed.No abnormalities that could have contributed to this event were found.(b)(4).
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Event Description
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A facility representative reported receiving an energy too high message during surgery.The treatment was not completed.Additional information was requested.
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Manufacturer Narrative
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A logfile review for the day of treatment shows an energy message occurred during energy check and fluence test at the end of the surgery day and the message repeated many times during calibration check.No surgery was performed after these warning messages that day.All surgeries before these info message were completed successfully without problem.During technical onsite visit the field service engineer (fse) found n2 generator was not working correctly and replaced the n2 generator.The fse completed service installation record per company specifications.Root cause for the faulty n2 generator could be performed without sample.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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