Other, other text: this mdr was generated under protocol b10009704, as a result of warning letter cms# 617147.A manufacturing device history record (dhr) review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.A product sample was received for evaluation.Visual and functional testing were performed.Physical condition of the device showed it was received in used conditions without its original packaging.Customers reported issue was confirmed.A syringe was used to inflate the cuff of the sample and was submerged under water in order to verify for leaks.Leaks was detected in the cuff of the returned simple.The root cause of the reported issue was not determined.Actions taken to mitigate the reported issue as preventive action, manufacturing personnel were notified by the supervisor and quality engineer about failure mode reported by the customer.A corrective and preventative action has been opened to address the reported issue.Additional information provided in b1, b5, d10, g4, h6.
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