(b)(4).Following this complaint, we sought further information from the hospital, we were informed that the device was delivering low flow rates because it was found to be in the wrong mode (paediatric mode), the device was then changed back to default/adult mode and a flow rate of 60l and then 50l was set.No further issues were reported with airvo unit after the mode was changed.The hospital also confirmed that the patient died later, however, this incident did not in any way contribute to the patient's death.Conclusion: user error contributed to this event.The unit was changed to paediatric mode unknowingly during therapy which led to patient desaturation.The hospital did not confirm "how" the mode got changed.Following the incident, the unit was taken to the clinical engineering department at the hospital.We were informed that unit was working correctly and has now locked out paediatric mode on their devices.Please note the airvo user manual instructs the user to "use continuous oxygen monitoring on patients who would desaturate significantly in the event of disruption to their oxygen supply." the airvo user manual states that the "airvo is for the treatment of spontaneously breathing patients who would benefit from receiving high-flow, warmed and humidified respiratory gases" and that "the unit is not intended for life support.".
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