A review of the complaint trending report determined that there are no adverse trends for the product, however a non-statistical trend was identified related to the issue under review.Return testing was not completed as returns were not available.Historical performance in the field of reagent lots using world wide data through abbottlink was evaluated.The patient median result for lot 85141ui00 is comparable with all other lots in the field within established baselines, confirming no systemic issue for the lot.Accuracy testing was performed using a retained kit of lot 85141ui00 and all specifications were met indicating the lot is preforming acceptably.A review of the instrument log file confirmed the customer's observation, however, no instrument issues were identified.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.A review of labeling concluded that the issue is adequately addressed.Based on the investigation no product deficiency was identified for the architect total b-hcg, lot 85141ui00.
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