The customer reported that in their department they used the wrong value for renal function in their report, which can lead to a misdiagnosis and specifically in this case as reported by the customer, a delay in the treatment to preserve renal function.The kidney function report was mistakenly derived from the relative perfusion value rather than relative uptake value, calculated and displayed in the renal analysis application.A trained and qualified nuc med physician would know the meaning of the uptake and perfusion values, as it is a standard procedure in the nuc med guideline and publications and will therefore know how to interpret and use them.Thus, the investigation concluded that the root cause of the issue is a use error reading and interpreting the relative values calculated and correctly displayed to the user.No system malfunction occurred.The investigation concluded that the sole root cause is a use error and no process root cause was identified.
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