One tracheostomy was returned for evaluation.Upon visual inspection of the device, it was confirmed that the end plug was completely missing.It was noted that the end plug and talk attachment were not returned with the sample.There was no visible adhesive remaining on the end of the airway line, and red plug for the stoma also was not adhered to the inflation line.The complaint was confirmed, however root cause is unable to be determined.While no definitive root cause to the reported issue could be determined, this investigation revealed no intrinsic evidence to suggest a root cause related to manufacturing.
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