Per the field service representative (fsr), he replaced the pump.The unit operated to manufacturer's specifications.During laboratory analysis, the product surveillance technician (pst) observed the "cover open" error message due to a defective cover interlock switch.It was observed that there was infinite resistance in open and closed positions, when the closed position should be.01 ohms.The product will be sent to service to be brought to manufacturer¿s specifications before being returned to the customer.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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