Model Number N/A |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/04/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Event occurred in (b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that during inspection of the product part of the sterile package was not sealed properly.There was no patient involvement.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Complaint sample was evaluated and the reported event was confirmed.The visual inspection of the returned product identified voids within the seal of the sterile pouch.Dhr was reviewed and no discrepancies were found.Review of complaints history search for identified no other complaints reported for the same lot.The likely condition of the product when it left zimmer biomet was non-conforming.The root-cause of the reported event is the operator not following instructions during the manufacturing process.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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