The customer complained of questionable high elecsys ft4 iii assay results for 1 patient tested on a cobas 8000 e 801 module compared to an abbott architect and a siemens system.The customer stated that the patient is healthy and therefore the results are not matching the patient's clinical picture.The customer suspects there is an interference.For sample 1 on cobas e801 serial number (b)(4) the ft4 iii result was 94.8 pmol/l for sample 2 on cobas e801 serial number (b)(4) the ft4 iii result was >100 pmol/l.The result from an abbott architect was 12.8 pmol/l.The customer stated that they had a similar result from the siemens system.The customer also mentioned that a third sample, sample 3, showed similar results.Sample 1, 2, and 3 were all separate samples.The questionable results were reported outside of the laboratory, but the clinician questioned the results as the patient was considered "clinically fine." there was no allegation of an adverse event.
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