Model Number 595000-001 |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/29/2018 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because the reported issue did not prevent the freedom driver from performing its life sustaining function.The freedom driver has been returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that a patient on the freedom driver at home felt lightheaded and called out for help.The customer also reported that the patient's freedom driver stopped without any alarms then restarted with alarms.The customer also reported that the patient's caregiver quickly switched the patient to a backup freedom driver.There was no reported adverse patient impact.
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Manufacturer Narrative
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The customer-reported issue of the driver pausing/stopping and restarting with a fault alarm was confirmed via review of the driver's alarm history and testing.The alarm history was reviewed and revealed alarm codes produced as a result of the primary motor not engaging for greater than or equal to 5 seconds after continuous open or short detected.During investigation testing, the driver started up on the secondary motor and enunciated an alarm as designed.The root cause of the customer-reported issue was determined to be a malfunction of the main printed circuit board assembly (pcba) not powering the primary motor piston cylinder assembly (pca) triggering the driver to convert to secondary motor operation.This led to engagement of the secondary motor, which aligns with the reported brief pause in operation while switching over, and then starting back up with a fault alarm.Syncardia has a corrective and preventive action (capa) for this issue.Syncardia has completed its evaluation and is closing this file.Ce 4592 follow-up report 1.
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Search Alerts/Recalls
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