On 14 december 2018, it was reported from (b)(6) hospital that a unit would not power on and there was an electrical burning smell coming from the unit.On 14 december 2018, a zimmer biomet certified service repair technician was contacted about the cart and dispatched to be at the site.The technician arrived at the site but could not confirm that the unit would not power on or that there was a burning smell.The tech plugged the unit in and ran a cycle, and found that the flow sensor needed replaced.He replaced the flow sensor (part #91220) and then verified that the cart was functioning as intended.The technician then returned the cart to service without further incident.The device was tested, inspected, and repaired.Service work order (b)(4) on 14 december 2018.The reported event could not be confirmed during inspection of the device, therefore the root cause of the unit not powering on and the electrical burning smell could not be determined.The device was noted to be functioning entirely as intended after the flow sensor was replaced.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
|