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Catalog Number 3003940001 |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Patient Involvement (2645)
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Event Date 10/15/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Unique identifier (udi) # :(b)(4).Report source, foreign - event occurred in (b)(6).Corrective action has been initiated for the reported issue.The device was not returned to the manufacturer.Therefore it could not be analyzed.The device manufacturing quality record indicates that the released product met all requirements to perform as intended.Review of the complaint history determined the event is likely related to product design.Corrective action has been initiated to address reported event.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.Lot number not communicated.
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Event Description
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It has been reported that upon opening the refobacin cement powder package, it was found that the seal of the inner package was open and that the powder had already spilled out.
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Event Description
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It was reported that upon opening the refobacin cement powder package, it was found that the seal of the inner package was open and that the powder had already spilled out.
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Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional information.The following section has been updated : d4, d10, g1-2, g4, h2, h3, h6, h10.H7 - corrective action has been initiated for the reported issue.The product analysis can't be performed as the product location is unknown.The device manufacturing quality record indicates that the released product met all requirements to perform as intended.According to available data, the most probable root cause is due to packaging issue (sealing process).Corrective action has been initiated to address reported issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional information.The following sections were updated: b4, d10, g4, h2, h3, h6, h10.The complaint sample was received and evaluated, the reported event was confirmed.Evaluation of returned device found that the left sealing was opened on 3/4 of the length.The device manufacturing quality record indicates that the released product met all requirements to perform as intended.According to available data, the most probable root cause is due to packaging issue (sealing process).Corrective action has been initiated to address reported issue.9 similar complaints have been recorded for refobacin bone cement r 1x40g, reference (b)(4), batch a625bi2607 within one year.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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It was reported that upon opening the refobacin cement powder package, it was found that the seal of the inner package was open and the powder has already spilled out.
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Search Alerts/Recalls
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