It was reported that the foam on the suction swabs changed positioning on the plastic, which results in stronger suction into the patient's mucosal oral cavities.This has led to lesions which were serious and required medical intervention.Per additional information received 15 jan 2019, the patient had "heavily bleeding ruptures", and "an ear / nose / throat specialist had to obliterate the wounds.".
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Correction: per communication with the customer, the returned sample was not the correct sample, and was not involved in the reported event.No sample has been returned for the reported event.The device history record for lot m18156a509 was reviewed and the product was produced according to product specifications.The actual complaint product was not returned for evaluation.Root cause could not be determined.All information reasonably known as of 13 feb 2019 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.The information provided by avanos medical inc.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to avanos medical inc.Avanos medical inc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the halyard health complaint database and identified as complaint (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that an avanos medical inc.Product is defective or caused serious injury.Device not returned.
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