It was initially reported during ureteric access, catheter removed from body.Piece of catheter retrieved.New catheter to be used.From body.Additional information was received on 21jan2019.The catheter was placed for a retrograde pyelogram (rpg).During the procedure, the catheter was seen falling apart inside the patient.The pieces were removed immediately using grasping forceps and a new catheter was placed to complete the procedure successfully.No additional procedures were required.The patient did not experience any adverse effects due to this occurrence.
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Investigation ¿ evaluation a visual inspection of the returned device was conducted.A document based investigation was also performed including a review of complaint history, the device history record, instructions for use, manufacturing instructions, and quality control data.Customer returned one opened package labeled with part number 021305 and lot number 9235234.Visual examination confirmed the catheter was returned in used condition.The catheter is curved in several locations caused from shipping condition.The catheter length measured 69.2cm.A cup with shaved catheter material was also received.Closer examination of the catheter shows one long scrape mark starting 1cm from the distal tip at the 1st ink band.The scrape mark ends at the last set of ink bands on the proximal end.An instrument of undetermined origin has scraped catheter.A review of the device history record did not observe any non-conformances that may have contributed to this incident.A review of complaint history revealed this complaint to be the only one associated with complaint lot number 9235234.There is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing and quality control are in place to assure functionality and device integrity prior to shipping.The conclusion of this complaint is that an unintended use error has likely contributed to this event as the device appears to have been scraped by another device.However, a definitive conclusion could not be established.Per the quality engineering risk assessment, no further action is warranted.The appropriate internal personnel have been notified and we will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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