As a lot number was not provided, an investigation was performed on retention product from lots that were within expiration date and were distributed to the uk.Retention devices were tested with qc cutoff standards (25 miu/ml).Results were read at 3 minutes, and all devices yielded expected positive results.No false negative results were observed during in-house testing.Manufacturing batch record review did not uncover any abnormalities and found that the lots met quality control specifications.Review of the last two years of complaint history found that the rate of false negative complaints is steady, and no indications of a systemic issue were found.Furthermore, review of the investigations performed on hcg product found that no false negative complaints have been replicated on retention product over that period.Case details do not indicate if the urine sample was a first morning catch.Per the package insert, very dilute urine may not contain representative levels of hcg.This test provides a presumptive diagnosis for pregnancy.A confirmed pregnancy diagnosis should only be made by a physician after all clinical and laboratory findings have been evaluated.
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Investigation conclusion: further investigation to determine whether the product failed to meet specifications cannot be pursued because the customer did not provide a lot number.The root cause cannot be determined due to insufficient information.No corrective action is required.Review of the last two years of complaint history found that the rate of false negative complaints is steady, and no indications of a systemic issue were found.Furthermore, review of the investigations performed on hcg product found that no false negative complaints have been replicated on retention product over that period.Case details do not indicate if the urine sample was a first morning catch.Per the package insert, very dilute urine may not contain representative levels of hcg.This test provides a presumptive diagnosis for pregnancy.A confirmed pregnancy diagnosis should only be made by a physician after all clinical and laboratory findings have been evaluated.
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