This device is used for treatment not diagnosis.The ventricular assist system is indicated for use as a bridge to cardiac transplantation and destination therapy in patients who are at risk of death from refractory end-stage left ventricular heart failure.The system is designed for in-hospital and out-of-hospital settings.Product event summary: the controller was not returned for evaluation.A review of the manufacturing documentation confirmed that the associated device met all requirements for release.Log file analysis revealed a controller power up event on (b)(6) 2017, at 08:48:16.The data point prior to the loss of power revealed that (b)(4) was connected to power port one (1) with 97% relative state of charge (rsoc) and (b)(4) was connected to power port two (2) with 25% rsoc.The data point recorded after the loss of power revealed that (b)(4) was connected to power port (1) and (b)(4) was connected to power port two (2).The controller was without power for a maximum of 2 minutes and 9 seconds.As a result, the reported "controller loses power" event was confirmed.However, the reported "loose power connection" event could not be confirmed since the device was not available for analysis.Applicable risk documentation and experience with events of similar circumstances were considered; a possible root cause of loose power port connectors may be attributed to inadequate thread lock, an inconsistent thread lock cure time and an inadequate torque application during the assembly process.A possible root cause of the loss of power event can be attributed to a disconnection of both power sources and/or to an intermittent disconnection on one or both power sources.An internal investigation was initiated to capture events involving the controller losing power and implement corrective actions as required.This event was assessed and is being reported as part of a retrospective review of log file data.If information is provided in the future, a supplemental report will be issued.
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It was reported that when exchanging the power source on one power port, the other power port became loose and the second power source was disconnected, making the controller lose power.The controller remains in use.No patient complications have been reported as a result of this event.
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