Model Number 71702-01 |
Device Problem
High Readings (2459)
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Patient Problems
Hypoglycemia (1912); Vertigo (2134); Discomfort (2330); Sweating (2444); Shaking/Tremors (2515)
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Event Date 01/03/2019 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The device mfg date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer reported receiving an adc freestyle libre sensor scan result of ¿hi¿ (reading >500 mg/dl) and experiencing symptoms suggestive of hypoglycemia described as sweating, trembling, vertigo and discomfort.Someone other than the customer contacted a nurse via phone who advised a capillary test be performed.A reading of 41 mg/dl was obtained on the built-in reader and the customer was orally administered glucose (sugar water) for treatment by a third-party as customer was unable to self-treat.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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No product was returned for this complaint.Extended investigation was performed and determined that there was no indication that the product did not meet specification.The reported complaint does not pertain to libre readers.Therefore no further investigation into the reader will be required.Dhrs (device history review) for the libre sensor and libre sensor kit were reviewed and the dhrs showed the libre sensor and sensor kit passed all tests prior to release.All review activities conducted above, including but not limited to the final release testing specifically associated with the manufacture of this product, are sufficient information in order to show if the product has met specifications prior to release.If the product is returned, the case will be re-opened and a physical investigation will be performed.
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Event Description
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Customer reported receiving an adc freestyle libre sensor scan result of ¿hi¿ (reading >500 mg/dl) and experiencing symptoms suggestive of hypoglycemia described as sweating, trembling, vertigo and discomfort.Someone other than the customer contacted a nurse via phone who advised a capillary test be performed.A reading of 41 mg/dl was obtained on the built-in reader and the customer was orally administered glucose (sugar water) for treatment by a third-party as customer was unable to self-treat.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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