The device and the lens were returned separated.The lens stop has been removed.The plunger is oriented correctly.Viscoelastic is observed in the device.The plunger has been fully advanced outside of the tip.No damage is observed.The nozzle was removed and cleaned for further evaluation.Top coat dye stain testing was conducted with acceptable results.The lens was returned taped to the outside of the device.Viscoelastic is observed.The lens was cleaned with lphse to remove from the tape.No lens damage was observed.The lens dimensions are acceptable (plan view) using an approved template.No problems were found with the returned device or lens.No device or lens damage was found.The lens dimensions are acceptable (plan view) using an approved template.Nozzle top coat dye stain testing was conducted with acceptable results.The root cause for the reported issue may be related to a failure to follow the dfu.A non-qualified viscoelastic was used in the device.Material properties of non-qualified ovds may contribute to underfill, overfill, misfolding of the haptics, or other inconsistent folding outcomes.The manufacturer internal reference number is: (b)(4).
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