The sample was provided and was used to conduct an investigation.The device history record (dhr) has been reviewed and showed no deviations.The coil, item 145096, was severely defom1ed proximally.Deformations of this kind often occur when a coil needs to be retrieved using a sling.The securing clip on the handle had not been pulled yet.Based on the user statements, the described error feature cannot be reconstructed.The systems are pushed 100% through the enclosed catheter during the test in production.No further similar complaints were reported to mepro in the past.Based on previous experience, insufficient rinsing cannot be ruled out.The complaint is not justified.
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