Ps299087 the opt970 tracheostomy interface, is used to deliver humidified oxygen to patients via tracheostomy.The interface is held in place by a neck strap and also includes a lanyard which is placed around the patient's neck or attached to the patient's clothing or bedding toremove the load of the breathing circuit from the patient's trache.Method:the complaint opt970 interface was returned to fisher & paykel healthcare new zealand for investigation.Our assessment is based on visual inspection of the device and information provided by the customer.Results: visual inspection of the opt970 interface revealed that the inteface tubing was pulled apart and which disconnected tracheostomy connector from the tube.Conclusion: based on the information available we were unable to confirm the exact cause of the reported fault.However, based on previous investigations, it was mostly likely that the disconnection occurred as a result of pulling force being exerted on the device by the user.All optiflow interfaces are inspected during production for visual defects.Any product that fails the visual inspection is rejected.Our user instructions that accompany the opt970 tracheostomy interface state: - to ensure loading and movement on tracheostomy tube is kept to a minimum, make sure the lanyard is secured appropriately.- do not crush or stretch tube, to prevent loss of therapy.- appropriate patient monitoring must be used at all times.
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