(b)(4).Batch # r9536g.Device analysis: the analysis results found that an er320 device was returned inside its package unopened.Upon visual inspection, it was observed that the tyvek from the packaging was damaged; the damaged was confirmed to be wrinkled.The sterility was not compromised.Due to the damages found on the packaging, a possible cause for these conditions is due to improper handling during transit or storage.All ees product is 100% inspected prior to release.The information you provided is compiled monitored and reviewed on a routine basis for any associated trends.A manufacturing record evaluation was performed for the finished device batch number r9536g, and no non-conformances were identified.
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