MAQUET CARDIOPULMONARY AG HL 20 LEFT ORIENTED CON, 5-PUMP; CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS
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Model Number LOC 20-150 |
Device Problem
Defective Component (2292)
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Patient Problem
No Patient Involvement (2645)
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Event Date 01/29/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A follow-up medwatch will be submitted when additional information becomes available.(b)(4).The field service technician (fst) was on-site for further investigation.According to the service report# (b)(4) dated on 2019-01-29 following was found: the customer stated the level sensor was non functional during setup.The fst observed the system and replaced the capacitive level sensor 20-535 (material# 701010855, lot# 104035) and backup sensor as per the request of the customer.Unit passed all calibration, functional and safety tests performed.Unit was returned to customer and cleared for clinical use.Final result of investigation/ probable root cause determination is pending.A supplemental medwatch will be submitted after new information has been received.
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Event Description
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It was stated that the hl 20 the level sensor was non functional during setup.No patient involvement was stated.(b)(4).
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Manufacturer Narrative
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Maquet medical systems,usa(importer)submits this report on behalf of the legal manufacturer of the device maquet cardiopulmonary (b)(4).Rastatt, germany.A follow-up medwatch will be submitted when additional information becomes available.Reference exemption #(b)(4).Importer- maquet medical systems usa (b)(4).Contact person- (b)(6).The defective level sensor is no more available for further investigation since the customer already scrapped it.However, the field service technician confirmed that the cable was pinched by the customer causing the sensor to be non functional.Thus the failure could be confirmed, but no product related malfunction.The most probable root cause could be determined as mishandling/user error.The data is also being handled through a designated maquet cardiopulmonary trending and applicable investigation process.Due to this no further investigation initiations will be completed at this time.
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Event Description
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Internal reference: (b)(4).
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