Section a2, a3, a4, d4: multiple attempts to obtain patient and device information were made, but no response was received.Section b1: correction.Section d4, d5, h8: additional information.Manufacturer's investigation conclusion: the reported no external power events while patient was on the mobile power unit [mpu] were confirmed via the provided log file.The log file contained 240 events spanning a period of ~37 days (b)(6) 2018 at 11:17:36 ¿ (b)(6) 2019 at 16:53:47 per time stamp].On (b)(6) 2019 at 07:28:30, (b)(6) 2019 at 06:07:44, and (b)(6) 2019 at 02:46:49, the rsoc dropped below 5v in ~5 seconds activating the low power hazard and no external power alarms.The no external power alarm appeared to be caused by a loss of ac power while the controller was connected to the mpu.The no external power alarm did not affect the controller¿s ability to operate the pump at the set speed.There were no other notable alarms active in the log file.The mobile power unit was not returned for analysis.Attempts were made to get more information regarding the cause of no external power, no further information was provided.A root cause for the loss of ac power was not conclusively determined through this analysis.No further information was provided.The manufacturer is closing the file on this event.
|