(b)(4).This follow-up report is being submitted to relay additional information.Complaint sample was evaluated and the reported event was confirmed.The device evaluation was performed, the returned product is an optipac with two pouches.The pouches were punctured but did not empty.The plunger was still locked in lower position, when the vaccum test was applied and we noticed that the system was tied, the pouches did not empty.The device manufacturing quality record indicate that the released product met all requirements to perform as intended.No similar complaints have been recorded for optipac-s 40 refobacin bone cement r, reference (b)(4), batch a716d02310 on the reported issue.With the available information, the exact root cause of the event could not be determined.If any further information is found which would change or alter any conclusions or information, a supplemental report will be field accordingly.Zimmer biomet will continue to monitor for trends.
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