Getinge usa sales, llc (importer) is submitting this report on behalf of the legal manufacturer of the device maquet gmbh, kehler strasse 31, rastatt, germany 76437.Exemption # e2018004.Getinge usa sales, llc 45 barbour pond drive wayne, nj 07470.Contact person: (b)(4).The affected table was sent to workshop and repaired and investigated by getinge.Concerning the trend movement the investigation revealed the following: the malfunction described by the customer could not be reproduced.No defects at parts related to the described malfunction were found.Oil and disinfectant were found on other parts inside the table.We assume that most probably, a small particle has blocked one of the valves (internal leakage) and this has caused the table to move into the trendelenburg position.It was most likely washed out once the valve was operated.Therefore, this malfunction could not be reproduced.Since oil residue was found on other parts of the table, we assume a mistake during previous repair or service work has caused the particle to end up in the hydraulic system.We cannot determine whether the repair or maintenance work was performed by a getinge-maquet service technician, the hospitals biomed or a third party company.Maquet service technicians are trained and there are maintenance and repair instructions available.The last maintenance work on this table was performed on the first of march 2018.We assume that if the hydraulic system had been polluted during this maintenance, the malfunction would have occurred earlier.Therefore, we assume third party intervention to be the most probable root cause for this malfunction.In the instructions for use (ifu) the user is advised not to perform repair work: "a defective product may not be used and may not be repaired by yourself".Concerning the affected remote control, the following was found: there were traces of disinfector on the gland for the remote control.It was defective and was replaced.In case the remote control is defective, the table can be operated via the override panel.In the ifu the user is advised to check the product prior to use for functional and mechanical integrity.The function of the override panel is described in the ifu.Investigation of the remote control showed that there was a short circuit on its pcb.We assume that this has most likely occurred due to inappropriate cleaning.In the ifu, the user is advised on how to clean the remote control.Maquet gmbh provides product failure investigation, analysis and resolution for the device described in this report.
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