Complaint is inconclusive.To date, the device has not been returned for evaluation and no photographic evidence has been provided.Therefore, the reported failure cannot be verified.The service history review could not be conducted due to the unavailability of a serial number.A dhr review could not be conducted due to the unavailability of a serial number.(b)(4).Per the instructions for use, the user is advised the following; inspect all equipment for proper operation.To insert the staple cartridge, ensure the handpiece is in the safe position by sliding the safety lever upward.Choose the appropriate size staple cartridge to correspond to the previously selected staple drive attachment.Align the staple cartridge with the cartridge well of the staple drive attachment.Push the staple cartridge wing lock through the matching opening inside the cartridge well.Twist the wing lock 90 deg to lock it into place.A determination for further investigation has been initiated.This issue will continue to be monitored through the complaint system to assure patient safety.
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