CRAFTMATIC INDUSTRIES, INC CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
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Model Number 4AT060 |
Device Problem
Patient-Device Incompatibility (2682)
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Patient Problem
Fall (1848)
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Event Date 01/31/2019 |
Event Type
Injury
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Manufacturer Narrative
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Unique id (b)(6).Customer was sent a set of 3 inch legs that were delivered to customer on (b)(6) 2019.Per (b)(4), a representative at pilot, service was completed by their technician on (b)(6) 2019.On (b)(6) 2019 customer, (b)(6) confirmed that the three inch legs have been installed on the bed and the customer has no trouble getting in and out of bed.Customer is happy with height of bed and service and requires no further assistance.
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Event Description
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Customer purchased bed on (b)(6) 2017, bed was delivered on (b)(6) 2018.Spoke with (b)(6) she stated her bed is to high.Customer states that she has fallen out of bed due to the height and confirms that she has not been injured due to fall.Mrs.(b)(6) states that she has not required medical attention.Mrs.(b)(6) states she lives in a assisted living facility.
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