Date of event: unknown.The date received by manufacturer has been used for this field.Investigation summary: since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident.No root cause can be determined as no samples were received.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Based on no sample, the investigation concluded, bd was not able to verify the indicated failure.A device history record review was completed with zero defects found.No quality notifications were written for this batch, nor for the associated assembly batches.Investigation conclusion: this is the 2nd complaint for the lot# 8197649 for the same defect or symptom.Previous complaint (b)(4).There was no documentation of issues for the complaint of batch 8197649 during this production run.Root cause description: undetermined.Rationale: na.
|
It was reported that bd posiflush¿ ns filled syringe stopped pushing during a flush.This occurred on 4 separate occasions.No serious injury or medical intervention was reported.Verbatim: "material no.: 306546 batch no.: 8197649.It wa reported that the pre-filled syringe stopped pushing during a flush.Per complaint form: during the flushing process in pet/ct unit, about 5 bd prefilled 10cc saline syringes were encountered that stopped pushing before the syringe was empty.While pushing in the flush, they were able to get in about 5 or 6 cc¿s, and then it stopped.They weren¿t able to push anymore flush in.It locked up and they weren¿t able to push or pull the plunger in either direction.".
|