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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: WAVELIGHT GMBH WAVELIGHT EX500 EXCIMER LASER; OPHTHALMIC EXCIMER LASER SYSTEM

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WAVELIGHT GMBH WAVELIGHT EX500 EXCIMER LASER; OPHTHALMIC EXCIMER LASER SYSTEM Back to Search Results
Catalog Number 8065990794
Device Problem Output above Specifications (1432)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 02/15/2019
Event Type  malfunction  
Manufacturer Narrative
Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The device history record (dhr) for the device has been reviewed.The associated device was released based on company¿s acceptance criteria.The manufacturer internal reference number is: (b)(4).
 
Event Description
A purchasing employee reported that energy was too high message appeared during a refractive treatment.Error message came up eight seconds into the treatment and the doctor could not continue.Upon follow up, the patient was seen later in afternoon and was doing well.The patient has been rescheduled to complete this procedure.
 
Manufacturer Narrative
During the visit on site the field service engineer (fse) replaced parts.The system meets specifications per service test procedure (stp).Logfile review for the day of event confirms a warning message displayed.The root cause cannot be identified conclusively.A possible root cause can be a defective board.The manufacturer internal reference number is: (b)(4).
 
Manufacturer Narrative
Additional information provided in d.9., h.3., h.6., and h.10.The device history records (dhr) for the device was reviewed.The associated device was released based on company¿s acceptance criteria.Logfile review for the day of event confirmed the warning message 'internal energy too high! not in required range of twenty percent continue by pressing the laser pedal.So reported message and malfunction could be confirmed.During the visit on the site the field service engineer (fse) replaced the emr board.The system meets company¿s specifications per service test procedure (stp).The root cause could not be determined conclusively.The manufacturer internal reference number is: (b)(4).
 
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Brand Name
WAVELIGHT EX500 EXCIMER LASER
Type of Device
OPHTHALMIC EXCIMER LASER SYSTEM
Manufacturer (Section D)
WAVELIGHT GMBH
am wolfsmantel 5
erlangen 91058
GM  91058
Manufacturer (Section G)
WAVELIGHT GMBH
am wolfsmantel 5
erlangen 91058
GM   91058
Manufacturer Contact
jonathan schlech
6201 south freeway
mail stop ab2-6
fort worth, TX 76134
8007579780
MDR Report Key8403846
MDR Text Key138357168
Report Number3003288808-2019-00254
Device Sequence Number1
Product Code LZS
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
P020050
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Other,Company Representative
Reporter Occupation Non-Healthcare Professional
Type of Report Initial,Followup,Followup
Report Date 02/10/2022
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received03/08/2019
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Catalogue Number8065990794
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer07/24/2019
Date Manufacturer Received01/21/2022
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Date Device Manufactured05/04/2017
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Patient Sequence Number1
Patient Age30 YR
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