Catalog Number 8065990794 |
Device Problem
Output above Specifications (1432)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/15/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The device history record (dhr) for the device has been reviewed.The associated device was released based on company¿s acceptance criteria.The manufacturer internal reference number is: (b)(4).
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Event Description
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A purchasing employee reported that energy was too high message appeared during a refractive treatment.Error message came up eight seconds into the treatment and the doctor could not continue.Upon follow up, the patient was seen later in afternoon and was doing well.The patient has been rescheduled to complete this procedure.
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Manufacturer Narrative
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During the visit on site the field service engineer (fse) replaced parts.The system meets specifications per service test procedure (stp).Logfile review for the day of event confirms a warning message displayed.The root cause cannot be identified conclusively.A possible root cause can be a defective board.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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Additional information provided in d.9., h.3., h.6., and h.10.The device history records (dhr) for the device was reviewed.The associated device was released based on company¿s acceptance criteria.Logfile review for the day of event confirmed the warning message 'internal energy too high! not in required range of twenty percent continue by pressing the laser pedal.So reported message and malfunction could be confirmed.During the visit on the site the field service engineer (fse) replaced the emr board.The system meets company¿s specifications per service test procedure (stp).The root cause could not be determined conclusively.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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