MAUDE Adverse Event Report: PHILIPS ULTRASOUND, INC TRANSDUCER X7-2T; ULTRASOUND

Model Number 989605414121

Device Problem No Display/Image (1183)

Patient Problems No Known Impact Or Consequence To Patient (2692); No Code Available (3191)

Event Type  malfunction  

Manufacturer Narrative

Evaluation of the x7-2t model transducer and additional patient outcome information will be included in a follow up report upon the probe¿s return and investigation completion.

Event Description

A customer reported their x7-2t model transducer would not produce an image during a diagnostic procedure.(b)(4) later provided additional details noting the patient needed to stop taking anticoagulants for the exam, and the delay in treatment created an embolism risk for the patient.The suspect transducer has been replaced to resolve the issue.The feedback details do not allege that any harm came to the patient as a result of the incident.

Manufacturer Narrative

The customer confirmed that the patient was not harmed as a result of the issue.A backup ultrasound system was used to successfully complete the examination.Evaluation of the x7-2t model transducer identified damage to the cable and performance testing revealed a failed image test resulting in an error message.The evaluation also concluded the issue observed in the field was caused by the damaged cable.This cable was replaced to repair the device to full functionality.The exact cause of the damage could not be determined, however, philips concludes that this is not a manufacturing or design based defect and is indicative of improper maintenance.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.

• Brand Name: TRANSDUCER X7-2T
• Type of Device: ULTRASOUND
• Manufacturer (Section D): PHILIPS ULTRASOUND, INC; 22100 bothell everett highway; bothell WA 98021
• MDR Report Key: 8405223
• MDR Text Key: 138507904
• Report Number: 3019216-2019-00011
• Device Sequence Number: 1
• Product Code: ITX
• UDI-Device Identifier: 00884838061668
• UDI-Public: (01)00884838061668
• Combination Product (y/n): N
• PMA/PMN Number: K030455
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: health professional
• Type of Report: Initial,Followup
• Report Date: 01/17/2019

1 Device was Involved in the Event

2 Patient was Involved in the Event

• Date FDA Received: 03/08/2019
• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: No Information
• Device Model Number: 989605414121
• Device Lot Number: B20BZM
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 03/15/2019
• Was the Report Sent to FDA?: No
• Date Manufacturer Received: 01/17/2019
• Is This a Reprocessed and Reused Single-Use Device?: No
• Patient Sequence Number: 0