We have now concluded our investigation into this complaint.A dhr was not conducted as this complaint relating to a reaction to latex and not a manufacturing issue.No complaint sample was available at this time.A clinical review found that the most likely root cause was unfamiliarity with the latex and latex free product packaging.The reported allergic reaction was relieved with allergy medication and the symptoms improved quickly.As part of the investigation, the ifu was reviewed and it was found to contain a caution that the product does contain natural rubber latex which may cause allergic reactions.No further action is deemed necessary at this time.Smith and nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.We will continue to monitor for any adverse trends relating to this product range.
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