This event has been recorded by zimmer biomet under (b)(4).The device history record and previous repair record for zimmer electric dermatome serial number (b)(6) was reviewed and noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with manufacturing.The record reviews found no issues with the device and all verifications, inspections, and tests were successfully completed.Using the machine-repair reports and the repair sites folders on livelink as well as sap and the medicrea database to query for all repairs on serial number (b)(6) prior to (b)(6) 2019, the device was noted to have been previously repaired three times, the last repair being for the throttle not working as it should reported on (b)(6) 2018.The reported event was confirmed by the service technician who performed the evaluation and repair.On (b)(6) 2019, it was reported from turku university hospital that a dermatome had a powerless motor and was taking bad quality grafts.The customer returned a zimmer electric dermatome serial number (b)(6) for evaluation.Evaluation of the device on (b)(6) 2019 noted that the device was out of calibration at the zero setting and that the control bar was not in the correct position.Upon further evaluation, it was found that the motor did not run at a constant rate.Repair of the dermatome occurred on (b)(6) 2019 and involved replacing multiple bearings, the retaining ring, motor, power switch, power cord, and multiple screws as well as repositioning the control bar and recalibrating the device.The technician then tested and verified that the device was functioning as intended, then returned the device to the customer without further incident.The device was tested, inspected, and repaired.The service technician was unable to reproduce the powerless motor as the motor powered on during testing.While the technician did find that the control bar was out of position, which could cause the device to not take quality grafts during use, it cannot be determined from the information provided as to what caused the control bar to be out of position.Therefore, a specific root cause of the reported event cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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