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Model Number Z95L |
Device Problems
Overheating of Device (1437); Temperature Problem (3022)
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Patient Problems
Burn(s) (1757); Injury (2348); Burn, Thermal (2530); Patient Problem/Medical Problem (2688); Partial thickness (Second Degree) Burn (2694)
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Event Date 03/08/2019 |
Event Type
Injury
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Manufacturer Narrative
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(b)(4).According to the distributor, the dentist refused to provide the patient's weight, ethnicity and race.
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Event Description
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On march 12, 2019, nakanishi received an e-mail from a distributor ((b)(4)) about a handpiece overheating.Details are as follows.The event occurred on (b)(6) 2019.The dentist was performing a filling on molars #18 and #19 of the patient's lower jaw using the z95l handpiece (serial no.(b)(4)).The patient was under profound mandibular block anesthesia.During the procedure, the dentist noticed blisters on the patient's cheek and tongue.According to the dentist, there were no abnormalities in the device observed prior to use.As of march 12, 2019, the status of the patient's injury was unknown, because the patient refused to allow the dentist to conduct a follow up visit and has taken his patient record from the office.The dentist reported that there would be further medical attention necessary to treat the burn, but the patient has refused further care from the dentist.
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Manufacturer Narrative
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On february 21, 2020, nakanishi received an e-mail from (b)(4) containing additional information.Per the e-mail, (b)(4) communicated with the dentist over the phone to request the return of the device for investigation on march 12, 2019.The insurance carrier advised the dentist to retain the handpiece as possible evidence, so the request was refused.Due to the device not being returned from the distributor, nakanishi conducted an investigation by performing a dhr review.The review indicated that no problems occurred during manufacturing or testing of the subject device.
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Search Alerts/Recalls
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