Product complaint # (b)(4).Investigation summary : examination of the returned instrument confirmed the complaint.Depuy considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.The instrument associated with this report was not returned.Depuy considers the investigation closed at this time.Should additional information be received, the information will be reviewed, and the investigation will be re-opened as necessary.The instrument associated with this report was not returned.With no instrument returned and no more information, no root cause can be determined for this specific instrument.The investigation could not verify or identify any product contribution to the reported event with the information provided.Based on the investigation, the need for corrective action is not indicated.Complaints will be monitored under post market surveillance sep 419.Update: march 21,2019.Territory 226 reported that the corail 14 broach has worn down on the broach to inserter connection.The broach will not engage to a calcar planner, broach handle, or a trial neck.This broach needs to be replaced.There was no surgical delay.Examination of the returned instrument confirmed the complaint; deep circular scratching was found on the taper preventing from engaging correctly with mating instruments.A functional check with a broach handle confirmed the broach will not assemble correctly with the handle.A search of the complaint database found similar complaints that attributed the root cause to be from misuse.Deep circular scratching is due to the taper not being seated all the way into the broach handle before locking down on the lever locking mechanism of the broach handle.Based on the investigation, the need for corrective action is not indicated.Complaints will be monitored under post market surveillance sep 419.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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