Eight (8) samples from the reported lot no were returned to prima dental group for evaluation.Visual inspection carried out by the qa dept confirmed all 8 to be in a good condition with no obvious signs of damage and/or deterioration.Using a calibrated 0-25mm external digital mircometer (asset no dm002, last calibrated 02/01/2019, calibration due date 05/01/2019), each of the 8 burs were measured in 2 places across the od of the shank.The results obtained are as shown below.Shank od specification - 1.590 to 1.600mm: sample #1 - 1.595/1.596, sample #2 - 1.595/1.596, sample #3 - 1.595/1.596, sample #4 - 1.595/1.596, sample #5 - 1.595/1.596, sample #6 - 1.595/1.596, sample #7 - 1.595/1.596, sample #8 - 1.595/1.596.As a secondary test the burs were checked for fit and performance using a ss white hand piece (e0151).In each case the burs locked securely into the hand piece and when tested on macor, a machineable glass ceramic, performed as per intended by the manufacturer.In order to ascertain more details about the procedure being conducted at the time of the reported incidents and the condition of the hand piece itself, a product deviation report (frm-12.A0) was sent to the importer for forwarding to the user.Unfortunately no details regarding the type and condition of the hand piece (ref service history) were provided.From the findings of our investigation we could find no fault with any of the burs returned in support of the complaint.The dhr for the lot no indicated no problems were experienced during the manufacturing process.
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