Detailed and precise information about event and patient information from customer is still missing.We have attempted to get additional information from customer several times via email and phone, but until now, information was not provided.Further analysis according to inspection details are therefore ongoing.Root cause analysis is not completed.
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During a treatment session (gait rehabilitation), the yoke (attachment point of the patient harness) of the medical device (body weight support (bws) light) came loose and fell off.The patient did not get injured.Possible risk is that the yoke during treatment can detach and fall to the patient head from distance of about 15 cm, which can be very dangerous for specific patient population (patients after recent craniotomy/craniectomy surgery).It is important to note that patient harness is also attached to a safety line to prevent patients from falling, and this safety system was not affected and stayed operational throughout.
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