Approximate age of device - 18 years, 7 months.Investigation conclusion: the reported event of a defective system monitor as well as a broken front frame was confirmed and reproduced via evaluation of the returned system monitor (serial number: (b)(4)).Visual observation of the returned system monitor revealed that the lcd screen was discolored, and the upper right-hand and the lower left-hand corners were both damaged.The returned system monitor, serial number (b)(4), was evaluated under work order# (b)(4) and the reported event was confirmed.Troubleshot the system monitor revealed a defective main pcb.The device was forwarded to ppe group for additional analysis.The returned device was evaluated by connecting the unit to a power module.The green led on the system monitor lit up, however, the unit was not functioning as expected; a burned odor was noted.To determine the source of the problem, the unit was disassembled to inspect the internal components.Visual analysis performed on the main pcb revealed several damaged components.Further inspection revealed a green residue/corrosion seen under the lcd as well as the internal housing.As parts were unavailable, the device was scrapped.The corrosion appears to be caused as a result of a fluid ingress, a root cause for the observed fluid ingress was unable to be identified through this analysis.No further information was provided.The manufacturer is closing the file on this event.
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